Booking Fees
Your trip can be secured with a 10% booking deposit. In the unlikely case of GLV having to postpone or cancel your trip (For example in the case of a world pandemic outbreak or any other reason!) then the deposit will also be returned to you. If you however decide to cancel the trip then in some cases we may be able to return your deposit but in most cases, this deposit is non-refundable.
First Payment Due
The first payment of 50% of the total trip cost is due 90 days before the trip is due to start. This fee can be returned in Full if you decide to cancel before 30 days of the trip start date. If you decide to cancel within 30 days of the trip start date then a case-by-case decision will have to be made. We’ll try and get you your money back but we can’t promise anything as by this point we might have started spending your money on you.
Second Payment Due
The second and final payment of 40% of the total trip cost is due 30 days before your trip start date. Again any cancellation you make within these 30 days is subject to a case-by-case decision. We will also do our best to get your cashback to you and will never keep it just because it’s within our rights. If your money hasn’t been spent securing parts of your trip then you’ll get it back. The advantage we have over other companies is that we run everything ourselves with our own staff and resources and therefore do not need to start paying other companies to help run your trip.
Bookings Conditions
All bookings are made with Green Light Ventures International. Your booking is confirmed once you have paid a deposit and received a confirmation email. Then congratulations, you’re on your way to your once-in-a-lifetime experience.
Cancellations
In most cases, if you or we as the provider wish to cancel the trip we will try our very best to give you all your money back. In some cases especially closer to the departure of your trip we may have started to spend money to secure various arrangements for the trip, such as your accommodation, in this case, this may incur a charge. To understand more about these charges please follow the link below and look at our terms and conditions for Cancellation by Us (section 9) and Cancellation by You (section 10).
Please follow the link for our full Terms and Conditions around booking on to our trips: Terms and Conditions — Green Light Ventures
Please get in touch to understand more or explain your unique circumstances and find out where we can help.